Question 1

Are all Trio Enterprises embroidery patches authentic handmade zardosi?

Accepted Answer

Yes. Every patch in our collection is hand-stitched by skilled karigars using traditional wooden addas, genuine metallic bullion coils (zari), glass zarkans, and faux pearls. We do not sell flat machine-printed imitations.

Question 2

How do I stitch or affix embroidery appliques to lehengas, dupattas, or blouses?

Accepted Answer

Our applique patches feature reinforced backing that can easily be hand-stitched along the borders with a matching needle and thread, or fabric-glued using high-grade craft adhesive before fine edge stitching for permanent bridal wear.

Question 3

Is your copper water bottle 100% pure copper?

Accepted Answer

Yes. Our hammered and plain matte copper bottles are crafted from 100% lab-tested, food-grade pure copper without inner chemical lacquers or lead, ensuring optimal Ayurvedic Tamra Jal health benefits.

Question 4

How long does domestic delivery take across India?

Accepted Answer

All orders are dispatched within 24 business hours from our Jaipur craft center. Metro cities receive deliveries in 2-3 business days, while other locations take 3-5 days via BlueDart Air Express.

Question 5

What is your return and replacement policy?

Accepted Answer

We offer a 7-day doorstep replacement guarantee on all items. If an item arrives transit-damaged or differs from your expectations, contact our WhatsApp support at +91 98765 43210 for an instant replacement or full refund.

Question 6

Do you offer Cash on Delivery (COD)?

Accepted Answer

Yes! Cash on Delivery is available across 19,000+ Indian pincodes. You can also pay via UPI QR to the delivery agent upon doorstep arrival.

Frequently Asked Questions

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